Privacy Policy for Casino Wino

Effective Date: 1 March 2026

Welcome to Casino Wino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Casino Wino is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Casino Wino
Email: [email protected]
Address: 12 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect personal data in the following ways:

When you register an account or update your profile on our site.
When you make deposits, withdrawals, or transactions.
Through your use of our website and services, including cookies and similar technologies.
When you contact our customer support team.
From third-party sources such as identity verification services and fraud prevention agencies.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and maintain your account and our services.
To process your payments and withdrawals securely.
To comply with legal and regulatory obligations, including anti-money laundering and age verification.
To improve our website, products, and services.
To communicate with you, including sending updates, promotional offers, and customer support.
To detect and prevent fraud and other illegal activities.
To personalise your experience on our website.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests pursued by Casino Wino, such as fraud prevention and improving our services, provided these interests are not overridden by your rights.

6. Sharing Your Information

We may share your information with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities, law enforcement, or other government bodies as required by law or to protect our rights.
Third parties involved in the verification of your identity and creditworthiness.
Affiliated companies within the Casino Wino group.

All third parties with whom we share your data are required to keep it confidential and secure.

7. International Transfers

Your information may be transferred to, and stored at, destinations outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, regulatory, or reporting requirements.

10. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to request correction of inaccurate data.
The right to request erasure of your data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled (https://ico.org.uk).

To exercise your rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Casino Wino
Email: [email protected]
Address: 12 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123